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‘Social’ IT Management – Part 1
I want to use a multi-part post to discuss some ideas and report on recent experiences in bringing a ‘social’ approach to managing Information Technology. First, some context. The Rise of Enterprise...
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Leveraging Social Media to Improve IT Agility and Performance
Overview To become a “Next Generation Enterprise” – or simply to get the maximum competitive advantage from Information Technology – requires changes to IT services and capabilities and a different...
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